Testimonials

Hear what our customers have to say

StatisticsFlood Masters Customer Reviews

"Two weeks ago I called your company, concerned that I may have mold in my house. You were so knowledgeable and patient, and I  really appreciate your expertise. With your help I now feel the problem is fixed, and I am no longer worried about mold.

Thank you so much for all you have done for me and my family. I now feel comfortable knowing who to call if I have water problems in the future. Thanks again!"

Erica Koonin  -  San Diego, CA


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"I highly recommend Michael Fahouris and his company. They took care of everything - furniture, carpets, walls, cupboards. The crew did everything necessary to get rid of the smoke and it's odor. They are a great group of people willing to do anything needed to get the job done!"

Ada Knapp  -  La Mesa, CA

Flood Masters provided clean up services, removal of attic insulation, power washing and smoke removal at our home as a result of smoke damage experienced at our home due to wildfires. We were very pleased with their service and found them to be reasonably priced, reliable, efficient, and easy to work with.They did a great job!

Bill Belong - Poway, CA

Michael and his crews have serviced my home and rental property since 1995. Every detail is attended to and the results are always top-notch -- no second-guessing or return trips to ''get it right''. Superior service from people who actually want to do a good job for you. I recommend Michael to my friends and they would not be happy with me if they were not happy with Michael. Enough said.

Jerry Fosgate - Pacific Beach, CA

I had a roof leak over the weekend and called Flood Masters. They arrived at my house within 60 minutes and covered the roof with plastic, pulled up the wet carpet and placed airblowers in the room for drying. They were great! 

Sam - San Diego,  CA

We resently had a water loss where most of the flooring in our house was damaged. Not knowing who to call (it was a weekend, and my insurance agent was unavailable), I did a search and found Flood Masters. Based on the review, I went for it and was very pleased with the service and cost. The tech arrived within a short period of time, and began the water removal process. Our carpets, hardwood floors and tile floors were all salvaged, with only minimal loss to the padding (on the carpet). The job was done in a timley manner and the tech was very helpful and promised to check back in a few days to see how things were going (which he did). The best part was we were only out of our home for a few days. When we returned everything was taken care of, furniture was back in place and the damages resolved. I would highly recommend this company to anyone, small or large. Based on the service provided and equipment used (all of it looked new, and the tech took very great care to clean the machines after use, so I imagine he used the same care on my possessions) they know what they are doing.

Mike Voell - La Mesa, CA

"Thanks for the excellent job of helping us recover from the flood in our office caused by the broken water heater.

When we came in that morning and found the reception area, kitchen, my office, storage closet, accounting office, and the adjoining storeroom under water, I was happy to say that you appeared in just a couple of hours and starting bailing us out - literally.

The job you did was fast and thorough and we were able to start moving furniture and rugs back in a couple of days. I would not hesitate to use your services again. Thanks!"

Harriet King, Publisher, K&K Publications, Inc  -  San Diego, CA
 

N. N. Jaeschke Inc, Lil Van Vleet, Vice President. This is one of the largest property management companies in the greater San Diego area. I have had a long-standing relationship over the past 13 years and have completed hundreds of restoration projects for Ms. Van Vleet and her team of property managers.

 

Cloverfield Management, Linda Lasher, Property Manager

 

American Property Management, Susan Schwartz, Owner

 

United Hansel, Kathleen Nielson, Property Manager

 

Baldwin Pacific Corp, Ian McPhee, Property Manager

       

"Thank you for doing such a fine job. Your attention to detail and getting it right speaks volumes, and it is deeply appreciated!  Keep up the great work!"

Linda Shonet  -  San Diego, CA     

 

"I just wanted to send you a note to thank you for your service. I appreciate the fact that you were able to come out so quickly on Thanksgiving Day, and offer a competitive price. You were professional in helping me resolve the water damage and I will highly recommend you to my friends and family!"    

Jennifer S.  -  San Diego, CA

 

"I really appreciate what you did for me, you have been a great, great help. I am very glad I found you when I did. I would recommend you to anyone I know for your work. Thank you again!"

Lira Lee  -  San Diego, CA

 

"I want to thank you for the wonderful service you provided in mold containment and remediation in my home. Thank you once again!"

Debbie Newell  -  San Diego, CA

 

"Thank you for coming to our Condo Association on Thanksgiving. You did a great job of removing all the water from the leaking roof. And you dried out all the units thoroughly. You also worked with us on the payments. I would recommend you to others suffering from water damage.

Andy Rice  -  San Diego, CA





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